Let's start a conversation that matters.

Whether you need a product demo, technical support, or a partner who understands your operations, our team is ready to help.

Speak with SafeKT

Real people. Practical answers.

Reach out in the way that is easiest for you. We will make sure your message gets to the right person.

Call us

+91 98242 76936

Email us

info@safekt.com

Visit us

C 317, Siddhivinayak Business Tower, Makarba, Ahmedabad

FAQ

Common Questions, Clear Answers

Everything you need to know before getting started with SafeKT.

Most deployments are live within 2–4 weeks. Complex enterprise integrations with custom workflows may take 6–8 weeks. We provide a detailed project plan before kickoff so there are no surprises.

All plans include email and chat support. Business and Enterprise plans get a dedicated account manager, phone support, and priority SLA response times. We also provide onboarding training and documentation.

Your data is stored on ISO 27001-compliant servers in India, encrypted at rest (AES-256) and in transit (TLS 1.3). We perform regular security audits, and data is backed up daily with 30-day retention.

Yes. Every implementation includes structured onboarding training — admin training, end-user training, and manager dashboards training. We provide video walkthroughs, a knowledge base, and live webinars for ongoing learning.

We offer subscription-based pricing per user per month, with tiered plans for SMEs and enterprises. Annual subscriptions include a discount. Contact us for a custom quote based on your team size and modules needed.

Yes. We have pre-built integrations for SAP, Tally, Zoho CRM, Salesforce, and major e-commerce platforms. For custom systems, we provide a REST API with full documentation for your IT team.

Absolutely. Both DigiWarr and MercuryVentes are highly configurable — custom fields, workflows, approval chains, and report templates. For deeper customization, our professional services team can build bespoke modules.

Our primary offering is cloud-based SaaS for fastest deployment and lowest maintenance. Enterprise clients with data residency requirements can discuss on-premise or private cloud deployment options with our team.